• Store Policy

Refund & Return Policy

We want you to be happy with every purchase from One Delight Store. This policy explains how we handle returns, refunds, and damaged or defective products.

Digital Products & Audio

Because digital devotionals, eBooks, music, and other digital products are available immediately after purchase, all digital product sales are final and non-refundable, except when a technical issue prevents you from accessing or downloading the purchased product.

If you experience a problem accessing your digital purchase, please contact us through our Contact page and provide your order details. We will work with you to resolve the issue.

Physical Books & Goods

Unused physical products in their original condition may be returned within 7 days of delivery for a refund of the purchase price of the returned item.

Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrectly fulfilled by us.

Damaged or Defective Items

If your order arrives damaged, defective, or contains misprinted pages, please contact us within 14 days of delivery and provide photos showing the issue.

Depending on the circumstances, we will either:

  • Send a replacement at no additional charge; or

  • Issue a full refund for the affected item.

How to Request a Return or Refund

To request a return, replacement, or refund, please contact us through our Contact page and include your order number and details about the issue.

Our customer service team will review your request and respond within two - five business days.

• Gift Card Policy

Can I cancel or receive a refund for a gift card?

All gift card purchases are final and non-refundable. Gift cards cannot be returned or exchanged for cash.

Contact Support

Questions about your order?

Reach out to our team for help with exchanges, damaged shipments, or download access.